Alphera Ending Your Agreement


With your Alphera Select financing contract, you have the option to return your vehicle before the optional balance expires***. You must pay all regular monthly payments and the last part of your credit agreement, if any. Natis documents cannot be retrieved at this stage, but we can have them delivered to you. Please contact the ALPHERA after-sales service on 0861 257 437 or customer.service@alpherafinance.co.za to make the necessary arrangements for sending the documents to themselves. You can obtain a billing number by logging into your MyAlphera Finance account or by calling our customer service center on 0370 5050 125. Alphera Select: Make your last payment, including the purchase fee option, and the vehicle belongs to you. The contract will only be activated when the vehicle is delivered. The first instalment is not due until you have your vehicle. With Alphera Contract Hire, you can enjoy stress-free driving. At the end of your agreement, we write to you that your rental period will end soon and we will pick up your vehicle*. You can then rent another vehicle through your local Alphera partner.

** ALPHERA Select, our personal contract purchase (PCP) product, is our most popular car financing product for new and used cars. This is due to its key feature, which we call the future value guaranteed (GFV). ALPHERA Select can be a flexible alternative by deferraling part of the total value of the optional car until the end of the agreement. This amount is the GFV and the key to the operation of ALPHERA Select. No more cars for your money Most of our dealerships` garages are still open and we are committed to strictly ad by measures to prevent the spread of COVID-19. If you would like to reschedule your appointment to a later date, please contact your reseller by phone or email. It depends on the nature of the financing agreement you currently have. Depending on your type of contract, you may have the right to resign from your financing contract within 14 days of your signature by repaying the financed balance, plus any interest. You must make this payment within 30 days of notification. Once the notification is received, it is not possible to cancel the transaction. If the value of the vehicle is less than the optional balance, you can return it to us without paying the optional balance.

However, additional charges may be paid both for extra kilometres (actual mileage higher than agreed) and for the condition of the vehicle (using the standards set by the British Vehicle Rental and Leasing Association BVRLA Vehicle Condition Guide). If your contract is governed by consumer credit law, this contractual option applies in addition to your legal right to terminate the contract prematurely. Funding is governed by the Statute and has only been available in the UK for over 18 years. Guarantees and compensation may be required. Financing is provided by Alphera Financial Services, a trading name of BMW Financial Services (GB) Limited, Summit ONE, Summit Avenue, Farnborough, Hampshire GU14 0FB. Our commissioned logistics company will inspect your vehicle and you will be charged for any damages that are located outside the British Vehicle Rental and Leasing Association`s (BVRLA) Fair Wear and Tear Guidelines, click here for a copy of your options at the end of the contract vary depending on the type of financing agreement you have chosen. . . .